← Hub | Samara Lombok · Front Office Operations

FO Inbox

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My Drafts

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Pending Public Bookings

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Select a day to see its bookings.

Pending Guest Profiles

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Access Requests

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🅿️ Waiting dock
Free drivers & cars. Tap one, then tap an unassigned run to assign (or drag on desktop).

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Unassigned

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Schedule

🌙 Overnight Placement

Which vehicles go home with drivers tonight?

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📋 Share tomorrow's plan

Assign every run a driver + car, then copy & paste into the drivers' WhatsApp group.

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Drivers

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📡 Live GPS tracking →

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🔐 Full Security Module →

Active Vouchers

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Recent Gate Events

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Tour Requests

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Events

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FOC Approvals

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Reconciliation

Confirmed concierge lines not yet posted to a guest folio. Hold to park (decide FOC/paid later); Archive to suppress; Delete to remove; Assign to link a profile.

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Service Log Entries

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Recurring Services

Service Definitions

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Villa Assignments

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Add Staff Member

Prefix convention: SLS = Sales, FND = Founder, SL/LTD = General, DRV = Driver
Staff will be prompted to change PIN on first login.

Recent Staff

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Agenda

Room Chart

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In-house Confirmed Pending Walk-in / checked-out Blocked / OOO 🔒 Held Occupancy ≥80% · state 🟢 clean 🟡 cleaning 🔴 dirty ⛔ blocked · arrival ✓/⚠ · ◂ check-out

Team Management

Add, edit, or deactivate staff including drivers, housekeeping, FO and management roles.

👥 Manage all staff 🚗 Manage drivers 🧹 Manage HK

Property Settings

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Booking Cutoff Times

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Active Invite Codes

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Guest Folio

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